The Power of Wheeling and Dealing

Ok to give you guys a bit of background on this. Matt and I have been sharing a AT&T Family (cellphone) plan with Ben and Ana for about the last two years. However, all good things must come to an end, and with them living in Columbia they wanted to change the plan so their numbers would have their area code and since we don't want to change our area code, so you see the problem. Anyway, today I called AT&T to find out what we're going to have to do to separate the plan. I had Matt look up Alltell's info because I wanted to see where the better deal was and if I could get AT&T to lower their prices to keep a customer. This is what happened:
I call and go through the whole automated system (which I absolutely hate) there is no question about transferring service so I hold for a customer service rep.
Rep answers I tell him the whole story only to get this response: "Well since he's wanting to change his plan then you will just have to get your own plan, and that requires the purchase of new phones, a two year service agreement, activation fees, ect."
I was thinking "now hold on that's ridiculous"
So I told the guy: "I already have a perfectly good phone. I mean if I have to do all that it would be cheeper for me to go with Alltell."
As soon as I said Altell he was like "I can transfer you to our wireless department they might be able to do something about that I can't do anything"
I said "thank you very much"
After waiting on hold fro a few minutes I again explained my situation to another lady who was like "oh no since you are already a customer you don't have to do a new service agreement just transfer the service to a new account. They might do a credit check but that's all . So have him (Ben) call and verify that you are going to transfer the numbers and then call this other number and they'll be transfered. No problems."
I was so relived I forgot to try and get them to change the price or minutes, I guess I'll try that when we actually transfer.
More Later
~Lydia~

Still waiting...

Malachi ran a fever for 2 days and then it was gone. Matt's chest pain got worse and he went to Urgent Care on Sunday, it turned put he had strained the cartilage and muscles on his breast bone that irritated by coughing or hard work, which he had been doing thinking it was congestion that needed to be loosened. This put a halt to the rest of our remodel and all we needed was the faucets and the doors to be installed. Fortunately for us, we have family and friends that are able to help us, and Matt's parents and Abigail came over on Monday and his dad helped him finish the bathroom the only thing we need now is to add some trim around the tops and sides. But at least we can take showers and baths at home again. We are still waiting for the air to get fixed, I think Matt said they should be coming Thursday morning to do that.
Malachi got his first big boy hair cut this last Friday, he looks so grown up now.
Mysia is wearing training pants to bed and working hard on learning her letters so she can learn how to read. If only Mommy could stick to her schedule, so we can get school done everyday. Well that's pretty much all that's going on at our house. So I'll go for now.
~Lydia